“I know a busy person like yourself has limited time to read and review. So to make this brief- just hire Shane and his wife Tracy. You will have no regrets. Now if you care to why- here's why. I have been in contact with Shane for almost a year now! Even before I was officially his client he was so responsive to me and my families needs. Shane even found me an agent to sell my other house which was over 3 hours away from his location. He was in contact with me for random questions I had along the way and even provided advice on my old house before we were in a signed contract. Now, when we were finally able to look in the Murrieta/ Temecuela area, he was just as attentive, informative, and available. Shane and his wife were such lovely persons to talk with and tour the town. He was patient and provided ample feedback on the neighborhoods etc. He was our advocate to find a perfect house and his heart was always in the right place. There was never any pressure to settle, or push a more expensive house since that would benefit him in the end. I am sure Shane had other clients but I truly did feel like his VIP. Once we found a house, he navigated the process seamlessly. He connected us to contractors and others to help make our house perfect. I am grateful for his care, and his expertise in the real estate field. Thank you Shane and to Tracy, my new friends!”
“I had an outstanding experience working with Shane. His professionalism, deep market knowledge, and genuine care made the home-buying process seamless and stress-free. He listened attentively to my needs, provided expert guidance, and found properties that perfectly matched my criteria. His responsiveness was impressive—always quick to answer questions and keep me updated. He negotiated skillfully to secure a great deal and handled every detail with precision. I truly felt like a priority throughout the entire journey. I wholeheartedly recommend Shane to anyone looking for a dedicated, trustworthy, and highly effective real estate agent!”
“Working with VIP Service Realty was truly a great experience. Both Tracy and Shane listened to what I wanted and took the time to understand me. Throughout the process, they guided me with patience, provided helpful checklists and explained everything in clear, every day terms that made it much less overwhelming. They were always available, quick to answer my questions, and kept me in the loop every step of the way. It was a complicated process, but having Tracy and Shane on my side, made all the difference I felt supported, informed, and genuinely cared for the entire time. I can't thank them enough. I would absolutely recommend them to anyone looking to buy or sell!”
“I can't say enough positive things about the experience I had with Shane and Tracy Bernal at VIP Service Realty. I initially came across Shane through his YouTube videos as I researched the Temecula area for a cross-country move. My first visit to the area was a half-day tour with Shane of multiple new construction developments. He answered every one of my long-distance questions for months, and we stayed in touch even when my relocation was in doubt due to family health issues back home. When I finally committed to my move it was only a matter of waiting for the builder phase I was targeting to be released. Due to the demand, Shane and Tracy coordinated to wait in line overnight on my behalf once the release was announced the night before. They secured the lot I wanted after almost a year and a half of contact. Keep in mind this was for a townhouse, not even a single-family home. There are countless other praises I could heap on them for the excellent service they provided, but I feel the main one is that in addition to finding me my next home, they helped me find my first friend in the area. I can't recommend them enough.”
“Shane and Tracy are simply amazing! From start to finish, they made us feel like their top priority. They answered our questions and concerns promptly, and they truly understood what we needed. They went above and beyond helping us find our dream home, and with them, the entire process felt smooth and fun. Their personal touch and genuine care made us feel valued every step of the way. We couldn’t be happier and highly recommend Shane and Tracy to anyone looking to buy a home!”
“Shane Bernal at VIP Realty did an amazing job in listing and selling our home. Our home sold immediately during the first open house. Shane and team did a great job with the pre- sale consultation, home prep and post sale follow up. I highly recommend using VIP Realty as your trusted, competent and professional Realtor. I give them 10 out of 10 stars!”
“I am very pleased with the service I received working with Shane. Shane's dedication to the details of real estate is huge, but his dedication of service for his clients is "ENORMOUS". Thank you!”
“Working with Shane was great. He is extremely knowledgeable and professional he’s always kept us updated throughout the building of our home. He helped us find exactly what we wanted. If I wasn’t for virtual tours we would have never found our dream home we are extremely grateful to him and his wife.”
“Shane and Tracy are the best real estate team we have ever had the pleasure of working with, and I say that from experience as we have moved over 20 times! We were considering a move to California and started watching YouTube videos on line to research areas around Temecula area and Shane had a ton of great content, including home tours and area pros/cons to consider before you even start looking. He toured us around a few areas and found us a great spot in Menifee which we hadn’t really considered before. We ended up buying a house they found which had the potential to give us what we were looking for a good price. They did a great job of negotiating, securing the contract and then helped us through each and every step of the process. They have great contacts for our Escrow company, financing help if needed, home inspectors, and even insurance. They really helped reduce our stress along the way. Outstanding professionalism, extremely responsive and very knowledgeable. I would highly recommend Shane and Tracy and we will definitely use them again!”
“Absolutely thrilled with our experience working with Shane and Tracy! As first-time homebuyers, we were nervous about navigating the market, but their extensive knowledge of the Temecula area and surrounding communities made the process seamless and enjoyable. Shane and Tracy were always available to answer our questions and provided invaluable insights into the best neighborhoods. Their strong relationships with local builders were a huge asset, helping us find the perfect new community for our family. We couldn't be happier with our new home and highly recommend Shane and Tracy to anyone looking to buy in the area. Five stars all the way!”