“So I’m scrolling YouTube one night, casually “just researching” the Menifee/Temecula market (aka falling down a real estate rabbit hole), and I come across this guy — Shane Bernal. At first, it’s informational. Helpful. Straightforward. No fluff, no weird sales energy. Just solid insight. I’m thinking, “Alright… this guy seems to have good energy.” I screen shot his number and file it under "Call Later". Fast forward 2 weeks, now I’ve watched literally every real estate youtube channel originating out of the Temecula Valley and when it came time to actually reach out I decided Shane was the person to contact. I’m not gonna lie — I was a little star struck. 😂 Like… “Wait, I’m about to talk to the YouTube guy?” We hop on our first call, and within about 30 seconds I realize something refreshing: He’s exactly the same guy off camera. We made jokes talked some shop and hit it off immediately. Then we meet in person — and it’s the same thing. Shane has a laid back approach and gives you plenty of space while being just the right amount of sounding board and knowledgable professional. Shane was flexible, always easy to reach throughout the entire process, prompt in his response time and brought with him a fantastic network of affiliated real estate professionals. This made the experience as seamless as a first time home buyer could ever ask for. Whenever I had a question, Shane had the answer. Shane went out of his way for me on several occasions, even stopping by the property after close to address an issue that I couldn't being that we were residing a couple hours away. Totally outside the scope of his responsibility but he made the time like the stand up guy that he is. At the end of the experience, my family and I found our dream home in a beautiful neighborhood and couldn't be happier. Shane was in our corner every step of the way. I am happy to call him a friend. 10/10 would recommend working with Shane.”
“I cannot say enough about Shane and his exceptional real estate services. He made the sale of my mom's home such a positive experience. Shane's knowledge, communication and personal touch to every detail assures his clients' interests are handled in a timely and professional manner. Anyone who has purchased or sold a home knows the stress involved and Shane made it a stress free process. Look no futher for the best realtor in the Inland Empire who is our personal realtor for life.”
“I know a busy person like yourself has limited time to read and review. So to make this brief- just hire Shane and his wife Tracy. You will have no regrets. Now if you care to why- here's why. I have been in contact with Shane for almost a year now! Even before I was officially his client he was so responsive to me and my families needs. Shane even found me an agent to sell my other house which was over 3 hours away from his location. He was in contact with me for random questions I had along the way and even provided advice on my old house before we were in a signed contract. Now, when we were finally able to look in the Murrieta/ Temecuela area, he was just as attentive, informative, and available. Shane and his wife were such lovely persons to talk with and tour the town. He was patient and provided ample feedback on the neighborhoods etc. He was our advocate to find a perfect house and his heart was always in the right place. There was never any pressure to settle, or push a more expensive house since that would benefit him in the end. I am sure Shane had other clients but I truly did feel like his VIP. Once we found a house, he navigated the process seamlessly. He connected us to contractors and others to help make our house perfect. I am grateful for his care, and his expertise in the real estate field. Thank you Shane and to Tracy, my new friends!”
“I had an outstanding experience working with Shane. His professionalism, deep market knowledge, and genuine care made the home-buying process seamless and stress-free. He listened attentively to my needs, provided expert guidance, and found properties that perfectly matched my criteria. His responsiveness was impressive—always quick to answer questions and keep me updated. He negotiated skillfully to secure a great deal and handled every detail with precision. I truly felt like a priority throughout the entire journey. I wholeheartedly recommend Shane to anyone looking for a dedicated, trustworthy, and highly effective real estate agent!”
“Working with VIP Service Realty was truly a great experience. Both Tracy and Shane listened to what I wanted and took the time to understand me. Throughout the process, they guided me with patience, provided helpful checklists and explained everything in clear, every day terms that made it much less overwhelming. They were always available, quick to answer my questions, and kept me in the loop every step of the way. It was a complicated process, but having Tracy and Shane on my side, made all the difference I felt supported, informed, and genuinely cared for the entire time. I can't thank them enough. I would absolutely recommend them to anyone looking to buy or sell!”
“I can't say enough positive things about the experience I had with Shane and Tracy Bernal at VIP Service Realty. I initially came across Shane through his YouTube videos as I researched the Temecula area for a cross-country move. My first visit to the area was a half-day tour with Shane of multiple new construction developments. He answered every one of my long-distance questions for months, and we stayed in touch even when my relocation was in doubt due to family health issues back home. When I finally committed to my move it was only a matter of waiting for the builder phase I was targeting to be released. Due to the demand, Shane and Tracy coordinated to wait in line overnight on my behalf once the release was announced the night before. They secured the lot I wanted after almost a year and a half of contact. Keep in mind this was for a townhouse, not even a single-family home. There are countless other praises I could heap on them for the excellent service they provided, but I feel the main one is that in addition to finding me my next home, they helped me find my first friend in the area. I can't recommend them enough.”
“Shane and Tracy are simply amazing! From start to finish, they made us feel like their top priority. They answered our questions and concerns promptly, and they truly understood what we needed. They went above and beyond helping us find our dream home, and with them, the entire process felt smooth and fun. Their personal touch and genuine care made us feel valued every step of the way. We couldn’t be happier and highly recommend Shane and Tracy to anyone looking to buy a home!”
“Shane Bernal at VIP Realty did an amazing job in listing and selling our home. Our home sold immediately during the first open house. Shane and team did a great job with the pre- sale consultation, home prep and post sale follow up. I highly recommend using VIP Realty as your trusted, competent and professional Realtor. I give them 10 out of 10 stars!”
“I am very pleased with the service I received working with Shane. Shane's dedication to the details of real estate is huge, but his dedication of service for his clients is "ENORMOUS". Thank you!”
“Working with Shane was great. He is extremely knowledgeable and professional he’s always kept us updated throughout the building of our home. He helped us find exactly what we wanted. If I wasn’t for virtual tours we would have never found our dream home we are extremely grateful to him and his wife.”